Among the numerous obligations RTOs face post-registration—annual declarations, AVETMISS reporting, marketing compliance—validation is often the most dreaded.
We have numerous articles on validation, but let's go back to the term itself. ASQA defines validation as a quality review of the assessment process.
Validation is the process of confirming accurate areas in an RTO's assessment process and pinpointing elements for improvement. With a correct understanding of its components, it’s less daunting.
Clause 1.8 of the SRTOs 2015 mandates that RTOs ensure their assessment systems, including RPL, are compliant with training package requirements and adhere to the Principles of Assessment and Rules of Evidence.
According to the standards, two types of validation are necessary.
The initial validation type checks that your RTO's assessments align with the training package requirements.
The next validation ensures that assessments are conducted per the principles of assessment and rules of evidence.
It indicates that validation occurs both before and after the assessment. The focus here is on the first type: assessment tool validation.
Understanding the Two Types of Assessment Validation
A Deep Dive into Assessment Validation
As discussed earlier and in our prior blogs, validation involves two parts: (1) assessment tool validation and (2) post-assessment validation.
Pre-assessment validation, also referred to as assessment tool validation, is related to the first part of the clause, ensuring all unit requirements are addressed and workbooks are entirely compliant.
In contrast, post-assessment validation focuses on the implementation, requiring Registered Training Organisations to conduct assessments according to the Principles of Assessment and Rules of Evidence.
For this piece, our emphasis will be on assessment tool validation.
Conducting Assessment Tool Validation
Understanding the two types of validation allows us to delve into the specifics of assessment tool validation.
When Assessment Tool Validation Should Be Done
Assessment tool validation ensures that all elements, performance criteria, and performance and knowledge evidence are included in your assessment tools.
Thus, whenever new learning resources are purchased, you must conduct assessment tool validation before allowing student use.
No need to wait for the next validation schedule in your 5-year cycle. Validate new resources immediately to ensure they’re suitable for students.
However, this isn't the only instance to conduct this type of validation. Perform assessment tool validation when you:
- update your resources
- new training products get added on scope
- reviewing your course against training product updates
- when learning resources are identified as a risk during your risk assessment
The Australian Skills Quality Authority employs a risk-based approach for regulating RTOs and expects regular risk assessments. Therefore, student complaints about learning resources are an ideal time to conduct assessment tool validation.
What Training Products Need Validation?
Recall, this type of validation aims to ensure all learning resources are compliant before use. All RTOs must validate each unit's resources.
Resources Required for Assessment Tool Validation
Academic Resources
For validating your assessment tools, you will need the full array of your learning resources:
Mapping tool – this is the initial document to review. It identifies which assessment items address unit requirements, speeding up validation.
Learner/student workbook – ensure it is suitable as an assessment tool during validation. Check if instructions are clear and answer fields are sufficient. This is a common issue.
Assessor guide/marking guide – ensure that instructions for assessors are sufficient and clear benchmarks for each assessment item are provided. Clear benchmarks are essential for reliable assessment outcomes.
Other related resources – these could be checklists, registers, and templates created separately from the workbook and marking guide. Validate them to confirm they fit the assessment task and meet unit requirements.
Assessment Validation Panel
Clause 1.11 details the requirements for validation panel members, noting that validation can be conducted by one or more people. Generally, RTOs require participation from all trainers and assessors and may include industry experts.
As a whole, your validation panel must have:
Up-to-date vocational competencies and industry skills pertinent to the unit being validated
Current knowledge and expertise in vocational teaching and learning
Any of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or its successor
Validation checklist/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
A validation tool assists in both the validation process and documentation. It simplifies identifying how each assessment item corresponds to each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
It also serves as evidence that you have validated your resources before students use them.
ASQA does not provide a specific template for assessment tool validation, but numerous templates can be found online. These tools often have validators look at the tools as a whole to verify if they meet the principles of assessment.
Principles of Assessment Checklist Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
While these templates simplify the validation process, they can introduce judgment errors because there is insufficient space for comments on each assessment item.
A more detailed template is recommended to thoroughly inspect each unit requirement and the assessment items that align with them. Below is an example:
Element Performance Criteria Assessment Directions Benchmarks Assessment Tools Rectification Recommendations
What do you Need to Check?
What Needs Review?
As we explained in our blog post Common Problems In Assessment Tools, it’s vital that your assessment tools enable trainers to follow assessment principles and evidence rules.
Key Principles of Assessment
Fairness – Are equal opportunities and access offered to everyone in the assessment process?
Flexibility – Does the assessment provide multiple options to show competence according to various needs and preferences?
Validity – Does the assessment evaluate what it is intended to evaluate? Is it a valid tool for assessing the required skill or knowledge?
Reliability – Will the assessment yield the same results each time, no matter who conducts the training? Will different assessors make consistent decisions on skill competence?
Evidence Key Rules
Validity – Does the evidence show the candidate has the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is there adequate evidence to confirm the learner has the required skills and knowledge?
Authenticity – Is the assessment tool ensuring that the work is the candidate’s own?
Currency – Do the assessment tools mirror current units of competency and modern industry practices?
Despite being regularly covered in VET professional development and nationally recognised training, many tools still have issues with these requirements.
To avoid using learning resources that do not address all unit requirements, ensure you follow these guidelines:
Show What You Mean
Focus on the verbs used in the unit requirements and make sure they are addressed by the assessment item. For instance, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement asks students to:
Complete each of the following activities at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication according to service and regulatory requirements:
diaper changing
prepare bottles, bottle-feed babies and sanitize equipment
prepare solid food and feed babies
respond suitably to infant signs and cues
prepare infants for sleep and soothe them
monitor and foster age-appropriate physical exploration and gross motor skills
Having students explain the process of nappy changing for babies under 12 months doesn’t meet the unit requirement. Unless it’s meant to assess underpinning knowledge (i.e., knowledge evidence), students should be doing the tasks.
Be Cautious with Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Pay attention to the numbers. In our CHCECE032 example, one unit requirement requires students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby isn’t enough.
Complete Compliance or Not Competent
Mind the lists. In the previous example, if students perform just half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Provide More Detail
Every assessment item needs clear and specific benchmark answers to guide the assessor’s judgment on student competence. Thus, ensure your instructions are not confusing for students or assessors. For example:
What kind of information can be included in a work package?
What type of information can be included in a work package?
Possible answers include:
Needed materials
Applicable costs
Time span website of activities
Allocated roles and responsibilities
When an assessment item calls for multiple answers, indicate the number of answers a student needs to provide. This way, your assessment is reliable, and the evidence gathered is valid.
The same is true for assessment items with double-barrelled questions or those asking for multiple answers at once. Such questions can confuse both students and assessors, as demonstrated in the sample question below:
Name a hazard and/or environmental issue in the workplace and choose the most effective hazard control hierarchy.
Answers may include, but are not necessarily limited to:
Weather conditions – isolating the work area, engineering, personal protective equipment
Work area and ground conditions – elimination, isolation, engineering controls
People – isolation, engineering controls, administration
Structural hazards – substitution, isolation, engineering
Chemical hazards – isolation, use of engineering controls, administration
Equipment or machinery – isolating, engineering, administration
Steering clear of double-barrelled questions makes it easier for students to respond and for assessors to judge student competence accurately.
Seeing these requirements, you might wonder, “Don’t learning resource developers provide audit guarantees?” However, these guarantees mean you must wait for an audit to rectify noncompliance. This affects your compliance history, so it’s wiser to take a safe and compliant approach.